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For visitors

We welcome our visitors at TriStar Southern Hills Medical Center. To ensure you have a pleasant visit, you can find our visiting hours, guest policies, and dining options below.

Planning your visit

We welcome visitors to our hospital and provide a variety of resources to make you more comfortable while you are here. Learn about accommodations, food and visitor policies and services at TriStar Southern Hills Medical Center.

Visitor policy

Patient visitation rights:

TriStar Southern Hills Medical Center recognizes the importance of family, spouses, partners, friends and other visitors in the care process of patients. We adopt and affirm as policy the visitation rights of patients who receive services from our facilities. While allowing for privacy, care requirements and patient preferences, this visitation policy is designed to allow convenient visiting by family and friends. This facility will not restrict, limit or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.

  • To be informed of their visitation rights, including any clinical restriction or limitation of their visitation rights.
  • To designate visitors, including but not limited to a spouse, a domestic partner (including same sex), family members and friends. These visitors will not be restricted or otherwise denied visitation privileges on the basis of age, race, color, national origin, religion, gender, gender identity, gender expression, sexual orientation or disability. All visitors will enjoy full and equal visitation privileges consistent with any clinically necessary or other reasonable restriction or limitation that the facility may need to place on such rights.
  • To receive visits from one's attorney, physician or clergyman at any reasonable time.

  • To speak privately with anyone he/she wishes (subject to hospital visiting regulations) unless a doctor does not think it medically advised.
  • To refuse visitors.
  • Media representatives and photographers must contact the hospital spokesperson for access to the hospital.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

Information for our visitors

We have compiled this information based on answers to some of our visitors' most frequently asked questions.

Food service

Our on-site food service options include our Courtyard Café and a Subway restaurant.

The Courtyard Café

Hours

The café located on the first floor of TriStar Southern Hills Medical Center and is open Monday through Friday at the following times:

  • Breakfast: 6:30am to 9:30am
  • Lunch: 11:00am to 3:00pm

The Courtyard Café is closed on Saturday and Sunday.

Subway restaurant

Hours

  • Monday - Friday: 9:00am to 8:00pm
  • Saturday: 10:00am to 5:00pm
  • Sunday: 10:00am to 4:00pm

Share your story

We strive to help you get the compassionate, high-quality care you need and deserve. We would love to hear about your experience at our facility and how our caring staff made your time with us memorable.

Thank a TriStar Health employee

Our goal is to make your experience as positive and helpful as possible. If you would like to say thank you, our dedicated employees would be delighted to hear how they positively impacted your visit.